Terms of service

Effective Date: August 4, 2025

Welcome to WhiteAura


These Terms of Service (“Terms”, “Agreement”) govern your use of our website https://ybubw7-7f.myshopify.com/ (the “Site”), operated by WhiteAura (“we”, “us”, “our”). By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.


If you do not agree to these Terms, you may not access the website or use any of our services.





1. 

Online Store Terms



By agreeing to these Terms, you confirm that you are at least 18 years old (or the age of majority in your region), or that you have given us consent to allow any of your minor dependents to use this site.


You may not use our products or services for any illegal or unauthorized purpose.





2. 

Products and Services



We offer oral hygiene care products intended for personal, at-home use only. All product descriptions and pricing are subject to change without notice.


We reserve the right to:


  • Limit the sales of our products to any person, geographic region, or jurisdiction
  • Refuse or cancel any order for any reason
  • Discontinue any product at any time






3. 

Pricing and Payment



All prices are listed in your local currency (automatically detected) and are subject to change without notice.


We accept major payment methods through Shopify’s secure checkout. You agree to provide accurate billing and shipping information for all purchases made at our store.





4. 

Shipping and Delivery



Shipping times and costs vary based on location and are displayed at checkout. Once an order has been processed and shipped, we are not responsible for delays caused by carriers, customs, or force majeure events.


For full details, refer to our [Shipping Policy].





5. 

Returns and Refunds



Due to the hygienic nature of oral care products, returns may only be accepted on unused, unopened items in original packaging. Please review our [Refund Policy] for details before placing an order.





6. 

User Accounts and Information



If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.





7. 

Intellectual Property



All content on this site (including product names, designs, images, logos, and text) is the property of WhiteAura and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content without written permission.





8. 

Third-Party Services



Certain content, products, or services may be available via third parties (e.g. payment gateways, shipping carriers). We are not responsible for the content or accuracy of any third-party materials or websites.





9. 

Limitation of Liability



We are not liable for any direct, indirect, incidental, or consequential damages that result from your use of our products or site. Our products are not intended to diagnose, treat, cure, or prevent any disease, and results may vary by individual.


Always consult a dentist or healthcare provider before starting a new oral care routine.





10. 

Prohibited Uses



You are prohibited from using the site or its content:


  • For any unlawful purpose
  • To violate intellectual property rights
  • To interfere with or bypass site security
  • To upload viruses or malicious code



Violation of these Terms may result in termination of your access to the site.





11. 

Governing Law



These Terms are governed by and interpreted in accordance with the laws of [Your Country or State] without regard to conflict of law principles.





12. 

Changes to Terms



We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page. It is your responsibility to review these Terms periodically.